Wednesday, November 11, 2015

The Norland Advantage

The Norland Advantage
Before doing business with a company, there are several factors to take into consideration: 1) The company’s reputation, 2) The quality of their product, 3) The after-sales service they provide, and perhaps most importantly, 4) Would they use their own equipment?

Norland International has been a world leader in the manufacture of water distillation, purification and bottling equipment for more than 23 years. Norland has clients all over the world, from North America, to Africa, to Japan. Not only are the customers happy with their initial purchase, they choose to do business with Norland again as their business grows.

“Norland is great,” said Y. Takahasi of Tokyo, Japan. “We needed special modifications to meet Japanese requirements and they always take care of our needs. We can highly recommend them without hesitation.”

All of Norland’s equipment is built in our Lincoln, Nebraska facility by skilled American workers. Everything from the welding to the wiring is built and assembled with the quality and skill synonymous with U.S. manufacturing. Whether you’re opening a top-of-the-line 5,000 bph SpectraPak operation, or a starter-line which fills 25 bottles per minute, Norland workers bring the same level of dedication to the job.

“I went with Norland because they understood the water business and they knew that start-up businesses like mine in small towns didn’t need the large equipment that other companies had to offer,” said Warren Lindley of Oklahoma.

After-service sales
With Norland, the relationship continues on past the point of sale. Whether there are questions about machine maintenance, trouble-shooting or future upgrades, Norland always has a real person ready to help.

"One of the things that differentiates us from any of our competitors is the amount of knowledge we have amassed in the 20 plus years we’ve been in the bottled water business,” said Norland president Mike McFarland. “We share this knowledge; we share this experience with our customers.”

Using the equipment
The ultimate test of a company is are they willing to use their own product? Three years ago, Norland saw an opening in the local home and office bottled water market and started production. What started with one staff member has quickly grown to five and several hundred home and office customers around the Lincoln, Nebraska area.

“There are several reasons for our explosive growth,” said Norland Pure director of operations Troy Krause. “First, the quality of our product is exceptional. Norland’s equipment puts the water through a five-step purification process that removes 99.9 percent of everything. Second, our customer service is top-notch. Third, we’re a local company that people are proud to support.”