Tuesday, May 24, 2011

An Interview with Dave Bryant-Shakopee Mdewakanton Sioux Community Water Bottling

An Interview with Dave Bryant, Plant Manager of
Shakopee Mdewakanton Sioux Community (SMSC) Water Bottling

1. Would you please tell us a little about SMSC Water Bottling, where it is located and how it got started?
A: SMSC Water Bottling is located in Prior Lake, Minnesota, and is owned and operated by the Shakopee Mdewakanton Sioux Community, a federally recognized Indian Tribe, as part of the plan to provide for and produce resources for the Community and their economic enterprises.

2. How many years have you been in the water bottling business and how did SMSC decide to get into this business?
A: We have been bottling for over two years, since opening our doors in July of 2008.

3. How did you find out about Norland International and how did SMSC decide to go with Norland’s equipment?
A: SMSC utilized an outside consultant to bring in the bottling line.

4. Norland’s equipment is made with the operators in mind. How did you find the learning curve for you and other SMSC Water Bottling employees?
A: In the early days our bottling production was overseen by different departments on a part-time operation schedule. As each group took on the responsibility of bottling, the ability to support the line came quite quickly to any individual with a minimal amount of training and supervision. The design and simplicity of operator interaction made for an easy transition for all of our staff.

5. You are using a Norland SpectraPak 5000 in your operations. How has the system been operating for you and what bottle sizes are produced? What volumes?
A: Our expertise and comfort level with the Norland SpectraPak 5000 has grown as our production requirements have increased over the past year. As our ability to setup, operate, and properly maintain the SpectraPak 5000 line has improved, our service downtime has decreased and the reliability and production output has increased.

Our current product line consists of: .355 ml, .500 ml, and .600 ml purified water, and we are planning on incorporating a 1 liter bottle into production.

6. How has the “after the sale” service that Norland has provided you with been? Do you get answers to your questions in a timely fashion?
A: Our experience with Norland service has been exceptional, particularly since we hired a new line mechanic.

7. Daren Waters was and still is your personal contact with Norland. How has your experience been thus far with Daren?
A: Working with Daren is a pleasure; “Big D” is and remains a very valuable source of support in our operation and future growth plans.

A special thanks to Dave Bryant from SMSC Water Bottling for taking the time to share his story with the Norland audience.